Terms of Service

Webold at Vitality Hormone Clinic care deeply about the privacy of our users. This Terms of Service document outlines what user data we collect, how we use it, who we share it with, and the rights users have over their data.

User Data We Collect

When you create an account and use our site, we collect certain technical information and contact information that you voluntarily provide to create your account and access our services.

Specifically, we collect:

• Technical information: When you browse or use our site, we automatically receive and record information from your browser or device. This includes basic details about your device and browsing information like your Internet Protocol address, browser type, language preferences, referring/exit pages and URLs, date/time stamps, and number of clicks. We mainly use this data to maintain, troubleshoot, and improve the functionality of our site.


• Contact information: We ask you to provide certain contact information when you create your account, including your name, email address, and phone number. We use this data primarily to provide our services to you, as well as to occasionally send updates, notices, promotions, and surveys. You have full control over your account settings to manage the messages you receive from us.

Importantly, we do not collect any sensitive health information on our site. We are not a medical provider and do not offer medical advice.

How We Use Your Data

We use the data we collect through our site primarily to:

• Provide, improve, and develop our site and services


• Send you site notifications, updates, security alerts, and support/administrative messages


• Respond to your requests, questions and feedback


• Communicate with you about products, services, promotions, studies, surveys, news, updates and events


• Monitor and analyze site usage and activity trends to improve users' experience

We may also use data in other cases where we have your consent.

Who We Share Your Data With

We do not sell or rent your personal data to third parties. We share data only with:

• Service providers and partners who assist us in operating the site, conducting our business and serving you, so long as those parties agree to keep this information confidential. For example, companies that help us with IT services, site analytics, email/survey distribution, etc.


• Law enforcement agencies, courts, tribunals, regulatory agencies as required by law

Your Rights Over Your Information

We aim to be fully transparent about how we use your data, and protect your right to privacy. As a registered user, you have certain rights related to accessing, updating or deleting your personal data. Specifically, you have rights to:

• Access the personal data we hold about you


• Request correction/updation of any inaccurate or outdated personal data


• Withdraw consent for use of personal data you previously gave consent for


• Object to uses of your personal data you find excessive or irrelevant


• Set controls over types of messages you receive from us


• Request deletion of personal data we have collected, unless we have a legitimate overriding reason, such as tax or financial reporting obligations, to continue using/storing such data


• Download certain account data for your own uses


• Lodge a complaint with supervisory authority

If you wish to exercise any of these rights, please reach out to our support team with necessary details. We will review and respond to your request promptly.

We may update this policy periodically as our site evolves to keep it relevant to latest privacy practices and protections. We will notify users of any significant changes to this policy, but we still encourage you to check for updates occasionally.

If you have any questions or concerns about our privacy practices or data collection, we welcome you to contact us at any time. We aim to promptly address your queries and concerns.